Refund policy

You have 30 business days to return an item. Items must be in their original condition and, where applicable, with the original tags attached.

How do you start a return?

Send an email to info@ameliathelabel.com to register your return.

Who pays for the return shipping costs?

Return shipping costs are the responsibility of the customer.

Refunds

Once we have received your return, we will process your refund within 7–10 business days. You will receive the purchase amount back via the original payment method.

Exchanges

We accept exchanges for different sizes or colors of the same item.

Order Cancellation

You can cancel your order within 2 hours of placing it.

Company Name
Amelia The Label

Email: info@ameliathelabel.com

Customer Service:

Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday and Sunday: 10:00 AM - 4:00 PM GMT
Average response time: within 24 hours